Privacy Policy

Introduction

KING'S TREE SERVICE, INC. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Call our business
• Submit a contact or estimate request form
• Request tree removal, trimming, or stump grinding services
• Communicate with us by phone, email, or text message

This information may include:

• Name
• Email address
• Phone number
• Property address
• Details related to your service request

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries
• Provide estimates and schedule services
• Communicate regarding your service request
• Send non-promotional service-related text messages if you have provided consent
• Improve our website and customer experience
• Comply with legal obligations

We do not sell your personal information.

SMS/Text Messaging Privacy

Consent

Providing your phone number alone does not constitute consent to receive SMS messages.

SMS consent is collected only through explicit checkbox selection on our forms.

Consent for non-marketing messages and consent for marketing messages are collected separately.

Marketing consent is optional and is not required to receive services.

Types of Messages

If you provide consent, you may receive:

Non-Marketing Messages
• Responses to your inquiry
• Service scheduling messages
• Appointment confirmations
• Service-related follow-up

Marketing Messages
• Promotional offers
• Service updates
• Seasonal promotions

Message frequency varies. Marketing messages will not exceed 4 messages per month.

Message and data rates may apply.

Opt-Out Instructions

You may opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

You may also contact us at:

Phone: (480) 964-6758
Email: [email protected]

After opting out, you may receive one confirmation message.

SMS Data Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention

We retain SMS consent records and related data as required for regulatory compliance and dispute resolution.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no transmission over the internet is 100 percent secure.

Your Rights

You may:

• Request access to your information
• Request correction of inaccurate information
• Withdraw SMS consent at any time
• Opt out of marketing communications

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. These technologies may collect information such as IP address, browser type, device information, pages visited, and time spent on our website.

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly without them.

Contact Us

KING'S TREE SERVICE, INC.
602 S Robson St
Mesa, Arizona 85210
Phone: (480) 964-6758
Email: [email protected]